Frequently Asked Questions

Frequently Asked Questions

Personal Insurance FAQs

What types of personal insurance policies does Capstone Coverage offer?

Capstone offers a range of personal insurance options including home, auto, boat, life, renters, condo, and umbrella policies—tailored to fit your individual lifestyle and risk needs.

Do I need boat insurance if I only use my vessel during the summer months?

Yes. Even seasonal use poses risks like accidents, theft, and environmental damage. Seasonal boat insurance ensures you’re protected when you’re on the water.

How can I ensure my homeowners insurance covers damage from storms or floods?

Review your policy for storm exclusions or limited flood coverage. Flood damage often requires a separate flood policy, so verify limits, endorsements, and any seasonal risks.

When should I consider adding a personal umbrella policy to my coverage?

If you host events, own a pool or watercraft, or have significant assets, an umbrella policy adds extra liability coverage beyond standard auto or home insurance.

How does life insurance work, and what type is best for long-term family protection?

Life insurance provides financial support to your beneficiaries. Term life insurance offers coverage for a set period, while permanent life insurance (like whole or universal life) lasts your lifetime and builds cash value. Your choice depends on goals, such as income protection or inheritance.

Business Insurance FAQs

What insurance policies are recommended for small business owners in New Jersey?

Essential policies include general liability, commercial property, professional liability, commercial auto, cyber liability, crime insurance, and possibly workers’ compensation—based on your business size and risk profile.

Is crime insurance necessary for retail or service-based businesses?

Yes. Crime insurance covers losses due to employee theft, fraud, or robbery. It’s particularly important if your business handles cash, inventory, or sensitive client data.

What does directors and officers (D&O) insurance cover, and who needs it?

D&O insurance protects executives and board members against claims related to decisions made while running the organization. Any company with a formal leadership structure should consider it to safeguard against lawsuits and regulatory actions.

How can I confirm my business property insurance includes natural disaster protection?

Check your policy declarations for named perils and ask your agent about endorsements for flood, earthquake, or wind/hail—particularly important in areas prone to specific hazards.

Do I need event liability insurance if I host customer or staff gatherings?

Yes. Event liability insurance helps protect against injury or property claims arising from your event. It’s recommended for popup events, festivals, or large gatherings—even on your own property.

Amazon DSP Insurance FAQs

What types of insurance are required for Amazon Delivery Service Partners (DSPs)?

DSPs must carry commercial auto, cargo legal liability, general liability, and workers’ compensation insurance—meeting Amazon’s coverage requirements.

How can I start an insurance policy tailored to my DSP operation?

Connect with a provider experienced in DSP insurance—such as Capstone Coverage or the Marsh program—to bundle required coverage and simplify compliance processes.

What is cargo legal liability insurance, and why do DSPs need it?

Cargo legal liability insurance covers loss or damage to packages during transit. It protects both DSPs and their customers from delivery-related liabilities.

How are commercial auto insurance premiums calculated for delivery fleets?

Premiums are based on fleet size, vehicle type (e.g., light vs. medium), driver history, operation locations, and mileage. Some programs, like Marsh’s, use daily vehicle counts via an automated system.

Does Capstone Coverage offer pay-as-you-go options for workers’ compensation insurance?

Yes. Similar to industry-standard DSP programs, pro‑rata payroll billing ensures monthly premiums align with actual employee wages—helping manage cash flow.

What is the claims process if one of my drivers gets into an accident?

Report the accident as soon as possible. Capstone’s claims team will guide you through documentation, vehicle repairs, medical claims, and liability resolution for fast and fair settlement.

How do I ensure my leased or rented vehicles are covered under my policy?

List all vehicles in your fleet—including leased, rented, or borrowed—on your policy. Use fleet-management tools synced to carriers (like Amazon Fleet Portal) to track active vehicles accurately.

Can I customize my coverage beyond Amazon’s minimum insurance requirements?

Absolutely. You can increase coverage limits, add excess liability (umbrella), or include specialized coverage (like cyber or equipment breakdown) to fit your specific needs.

What happens if there’s a lapse in my DSP insurance coverage?

A policy lapse can result in non‑compliance with Amazon, fines, contract suspension, or business interruption. Maintain continuous coverage and notify your provider immediately if risks arise.

Who can I speak with at Capstone for help maintaining DSP compliance and policy updates?

You can contact Capstone’s dedicated business insurance team. Our advisors specialize in DSP and commercial risk solutions, helping you manage compliance, fleet changes, policy renewals, and claims.